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Victron Energy Warranty

Power your journey with confidence, backed by Victron Energy's reliable warranties.

Welcome to our Victron Energy Warranty Page! Here, we provide peace of mind through our robust warranty coverage. Victron Products come with a generous 5-year warranty, ensuring long-term reliability and performance. Additionally, our Victron Energy batteries are backed by a 2-year warranty, reflecting our commitment to quality and customer satisfaction. Registering your product is simple and ensures that you're covered, safeguarding your investment and providing assurance in the durability of our offerings. Join countless others who trust Victron Energy for reliable, long-lasting power solutions. Register now and embark on your journey with confidence.

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Why Register your Victron Energy products with Nomadic Leisure

Registering your Victron Energy products offers you a direct pathway to peace of mind and comprehensive support. By registering, you ensure that your investment is safeguarded under our robust warranty coverage, spanning 5 years and 2 years on Victron Energy batteries.

This proactive step not only protects your purchase but also grants you access to our dedicated support network, ensuring prompt assistance and resolution should any issues arise. With registration, you join a community of satisfied customers who trust Victron Energy for dependable, long-lasting power solutions.

Popular Victron Support Accessories

Interface MK3-USB (VE.Bus to USB) (ASS030140000)

Original price was: £81.60.Current price is: £59.95. Inc VAT.

Victron Battery Monitor BMV-712 Smart

Original price was: £199.20.Current price is: £130.00. Inc VAT.

Victron VE.Direct Bluetooth Smart Dongle (ASS030536011)

Original price was: £48.00.Current price is: £35.99. Inc VAT.

How To Register you Victron Energy Products

To Register your Victron Energy products on our website, follow these simple steps:

1. Create an Account: Start by creating an account on the Nomadic Leisure website if you haven't already. This typically requires basic information such as your name, email address, and creating a password.
2. Navigate to Product Warranty Tab: Once logged in, navigate to your account dashboard. Here, you'll find a tab labeled "Product Warranty". Click on this tab to access the product registration section.
3. Add a New Product Warranty: Within the Product Warranty section, you'll have the option to add a new product warranty. Click on the designated button to begin the registration process for your Victron Energy product.
4. Provide Product Details: You'll be prompted to enter specific details about your product. This typically includes purchase date, a copy of your invoice and the serial number of your unit. The serial number can usually be found on the unit itself or on the product packaging.
5. Upload Necessary Documents: As part of the registration process, you may be required to upload supporting documents such as a copy of the purchase invoice. Ensure that all required documents are clear and legible before proceeding.
6. Submit Registration: Once you've entered all the necessary information and uploaded the required documents, review the details for accuracy. Then, submit your product registration.
7. Confirmation: After submission, you should receive a confirmation message indicating that your product registration has been successfully submitted. Your submission will then be processed and verified by our team within 48 hours. During this time, the staus indicator will show as red. Once verified, the status indicator will change to green, signifying that your warranty registration is complete and your product is covered. The green status also indicates that your product is within its warranty period. You may also recieve an email confirmation for your records.

By completing these steps, you'll have successfully registered your Victron Energy product on the Nomadic Leisure website, ensuring that your investment is protected under warranty and providing you with access to dedicated support services

How To Pre-RMA Bench Test

To be able to confirm if a Victron Energy product is faulty, it needs to be individually tested. These tests are performed on a dedicated test bench. The test bench contains all equipment needed for the test.

 

Ideally, this test bench is permanently set up in your workshop and readily accessible.

 

The test bench is one of your own design. It contains all relevant equipment that is needed for testing a Victron Energy product.

 

A test bench generally contains the following items:

 

• Battery bank and DC power supply.

 

• DC loads and AC loads.

 

• DC and AC circuit breakers and automatic fuses.

 

• DC and AC electrical cables with a variety of core thicknesses.

 

• Tools.

 

• Electrical measuring equipment.

 

• Computer and a tablet or smartphone.

 

• Interfaces and data cables.

 

• A peak current limiting resistor is needed to test the SUN Inverter’s PV input. Two resistors of 1 Ohm, 200 Watt, are used in parallel for the 12/250 Sun inverter and in series for the 24/250 Sun inverter. Ensure that these resistors are rated in “free air” or alternatively mount them on an appropriate heatsink

 

**Taken from Victron Energy’s Pre-RMA Bench Test Manual

Pre-RMA Bench Test PDF

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